As market conditions continue to change, organisations must respond faster than ever, to remain competitive. In addition, more and more pressure exists to do more with less. Transparency into the organisations business processes is key for identifying the most appropriate business process improvement opportunities and to manage the subsequent change.

Regardless of the industry vertical, this course teaches a tool independent methodology – PRIME® (PRocesses In a Monitored Environment) to identify business processes, build process maps , analyse processes and improve business processes. It provides the course participant with all the skills to provide complete process transparency of the organisation, identify the most suitable business improvement/s and manage the subsequent change.

FEEDBACK FROM PREVIOUS PARTICIPANTS

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PHOTOS FROM PREVIOUS COURSE:

SOME OF OUR TRAINERS

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BUSINESS PROCESS IMPROVEMENT/ MANAGEMENT COURSE

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TRUSTED BY:

2,500+

PARTICIPANTS SO FAR

300+

TRAININGS

140+

CLIENTS SO FAR

Bernadette Kropman

Chris Adams

Bernadette Kropman is an expert BPM Coach, Business Manager and the Co-founder of a Business Process Management Consultancy firm and a Business Process Management software.

With a Masters degree from the Queensland University of Technology, she has more than 15 years of experience in using Business Process Management as a method to achieve continuous business improvement.

Passionate about Business Process Management, Bernadette has undertaken and led more than 150 business improvement initiatives within a variety of industries, including large corporates such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments.

Chris is a seasoned Business Processes Management specialist who has trained 20+ public and private organisations including Flight Centre Travel Group, Credit Union Australia, University of NSW and Queensland Health, just to name a few.

He has a unique understanding of how Business Process Improvement Methodology can be adopted by various industries and organisations. With this knowledge, Chris is able to foresee and sometimes circumvent certain issues that organisations can face in their journey of process improvement.

Why Business Process Management is Important?

About Course

What our participants say 

The course is ideal for those who identify, map, analyse and contribute on an operational level in business process improvement initiatives and thoroughly involve in managing change in the organization.

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Copyright 2020 PRIME BPM

BENEFITS

BPM

The course is ideal for those who are involved in process mapping and setting process mapping, symbols and rules for the organization. 

GET THE COURSE OUTLINE HERE

Business Process Improvement/Management Course

FEEDBACK FROM PREVIOUS PARTICIPANTS

As market conditions continue to change, organisations must respond faster than ever, to remain competitive. In addition, more and more pressure exists to do more with less. Transparency into the organisations business processes is key for identifying the most appropriate business process improvement opportunities and to manage the subsequent change.

Regardless of the industry vertical, this course teaches a tool independent methodology – PRIME® (PRocesses In a Monitored Environment) to identify business processes, build process maps , analyse processes and improve business processes. It provides the course participant with all the skills to provide complete process transparency of the organisation, identify the most suitable business improvement/s and manage the subsequent change.

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

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Subscribe to receive latest tips and techniques to improve your business processes.

What Lean Six Sigma and BPM can do?

How to Improve Employee Efficiency?

Contact No:
+61 7 2104 3406

Contact No:
+61 7 2104 3406 

BPM

BENEFITS

RECENT POSTS

2,500+

PARTICIPANTS 

SO FAR

300+

TRAININGS

140+

CLIENTS SO FAR

TRUSTED BY:

GET THE COURSE OUTLINE HERE

TRUSTED BY:

Why Business Process Management is Important?

About Course

Regardless of the industry vertical, this course teaches a tool independent methodology – PRIME® (PRocesses In a Monitored Environment) to identify business processes, build process maps , analyse processes and improve business processes. It provides the course participant with all the skills to provide complete process transparency of the organisation, identify the most suitable business improvement/s and manage the subsequent change.

Business Process Improvement Course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practical.

The course is ideal for those who identify, map, analyze and contribute on an operational level in business process improvement initiatives and thoroughly involve in managing change in the organization.

Business Process Mapping Course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practical.

The course is ideal for those who are enormously involved in process mapping and set business process standards, symbols and rules for the organization

WHAT OUR PARTICIPANTS SAY

"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples." 


Nancy La Monaca, Director Business Services, Department of Agriculture and Fisheries

"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions." 


Michelle Webb, Senior Project Officer

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied." 

Melinda Ball, Project Officer

KEEP IN TOUCH WITH PRIME

Keep up to date with free webinars, new courses, dates, news and much more...

Contact Us: info@primebpm.com

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

Contact No:
+61 7 3129 9309 

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

Contact No:
+61 2 8123 0930

RECENT POSTS

Copyright 2020 PRIME BPM

  • The process analyst role 
  • Best practice process libraries 
  • Identifying process mapping levels 
  • Building business process maps 
  • Developing future state process maps 
  • Implementing process changes
  • BPMN Core symbols for process mapping
  • Process mapping rules 
  • Process mapping exceptions 
  • Business process mapping standards 
  • Business process mapping checklists   
  • Business Process mapping do’s and dont's

Some of the topics: 

Some of the topics: 

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