PHOTOS FROM PREVIOUS COURSE:

WHO SHOULD ATTEND?

This course is ideal for those who:

  • Need to contribute on an operational level to a Business Process Improvement initiative
  • Are responsible for identification of business processes
  • Any size organization can use
  • Are responsible for business process mapping
  • Are responsible for business process analysis
  • Are responsible to develop process and procedure documentation
  • Are responsible for undertaking and managing change in the organisation
  • Need to adopt a “process orientated” way of thinking
  • Are seeking to gain a new skillset or change in career direction

COURSE FORMAT:

This course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practicals. 

COURSE TOPICS:

COURSE EXERCISES:

WHAT WILL YOU ACHIEVE?

Course Duration:

 3 days 

This course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practicals. 

Course Format:

Business Process 

Mapping Course
2 Days

Business Process 

Mapping Course 

2 Days

GET THE COURSE OUTLINE HERE

BUSINESS PROCESS IMPROVEMENT COURSE - 3 Days

GET THE COURSE OUTLINE HERE
  • Build a Business Process Library – Group Exercise
  • Identify Process Stakeholders – Individual Exercise
  • Undertake Process Interview – Group Exercise
  • Identify Process Map inaccuracies – Individual Exercise
  • Develop Process Description and Gain Approval – Group Exercise
  • Current State Business Process Mapping – Group Exercise
  • Identify Process Improvement Opportunities – Group Exercise
  • Future State Business Process Mapping – Group Exercise

On completion of this course the participants can:

  • Identify business processes
  • Model/ Map business processes
  • Analyse business processes
  • Improve business processes
  • Monitor business processes
  • Manage business process change
  • Lead business process improvement / management initiatives
  • Defining the business process
  • The process analyst role
  • Best practice process libraries
  • Creating a library of business processes
  • Categorising process stakeholders
  • Identifying and building the current state process map
  • Process information gathering techniques
  • Identifying process mapping levels
  • Building business process maps
  • Business process mapping Do’s and Don’t’s
  • Business process mapping rules
  • Business process mapping symbols and terminologies

WHAT OUR PARTICIPANTS SAY

"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples." 
NACY LA MONACA, DIRECTOR BUSINESS SERVICES, DEPARTMENT OF AGRICULTURE AND FISHERIES

"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions." 
Michelle Webb, Senior Project Officer

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied." 
Melinda Ball, Project Officer

"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions." 

Michelle Webb, Senior Project Officer

"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples." 

Nancy La Monaca, Director Business Services

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied." 

Melinda Ball, Project Officer

Level:
Duration:

Type:

Beginner
3 Days
Instructor Led

INTERESTED IN THE COURSE?

Request a call back.

TRUSTED BY:

  • Business Process Modelling Notation (BPMN)
  • Techniques for business process analysis
  • Undertaking value, cost, time, efficiency analysis
  • Undertaking root cause analysis
  • Identifying business process improvement opportunities
  • Developing future state process maps
  • Implementing process changes
  • Monitoring process adherence

Copyright 2020 PRIME BPM

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

KEEP IN TOUCH WITH PRIME

Subscribe to receive latest tips and techniques to improve your business processes.

Contact Us: info@primebpm.com

What Lean Six Sigma and BPM can do?

How to Improve Employee Efficiency?

Contact No:
+61 7 2104 3406

Contact No:
+61 7 2104 3406 

BPM

BENEFITS

RECENT POSTS

BENEFITS

BPM

KEEP IN TOUCH WITH PRIME

Keep up to date with free webinars, new courses, dates, news and much more...

Contact Us: info@primebpm.com

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

Contact No:
+61 7 3129 9309 

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

Contact No:
+61 2 8123 0930

RECENT POSTS

Copyright 2020 PRIME BPM