Photos from previous course:

Course Duration:

 3 days 

This course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practicals. 

Course Format:

Business Process 

Mapping Course
2 Days

GET THE COURSE OUTLINE HERE

Business Process 

Mapping Course 

2 Days

GET THE COURSE OUTLINE HERE

BUSINESS PROCESS MAPPING COURSE - 2 Days

WHAT OUR PARTICIPANTS SAY

"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples." 
NACY LA MONACA, DIRECTOR BUSINESS SERVICES, DEPARTMENT OF AGRICULTURE AND FISHERIES

"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions." 
Michelle Webb, Senior Project Officer

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied." 
Melinda Ball, Project Officer

"Fantastic and very interactive! The whole course was excellent - enjoyed the practical sessions." 

Michelle Webb, Senior Project Officer

"The course was very practical and engaging and the facilitator was fantastic, provided lots of real life examples." 

Nancy La Monaca, Director Business Services

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied." 

Melinda Ball, Project Officer

WHO SHOULD ATTEND?

This course is ideal for those who:

  • Will map business processes for the organisation or their own business unit
  • Are responsible to approve business process changes
  • Are responsible to set business process mapping standards
  • Are responsible to set business process mapping symbols and rules
  • Will build business process catalogues and repositories
  • Will need to participate in process workshops and provide inputs towards process mapping

COURSE FORMAT:

This course is delivered onsite with a maximum of 15 participants. It uses a combination of instructor led presentation slides, handouts for practical exercises and a work book. Participants will have the opportunity to accumulate hands on experience during this course by way of several individual and group practicals. 

COURSE TOPICS:

COURSE EXERCISES:

WHAT WILL YOU ACHIEVE?

  • Identify BPMN Symbols and their meanings 
  • Identify BPMN event types 
  • Identify correct and incorrect gateways
  • Identify incorrect standards in the process map 
  • Identify logical mistakes in a process map 
  • Map a business process from process description 
  • Map a business process in a group 
  • Map a business process individually 
  • Map one of your own business processes

Upon completion of this course you can:

  • Map a business process using globally accepted BPMN standards
  • Review and quality assure business process maps
  • Establish business process mapping standards
  • Establish business process mapping rules
  • Establish business process mapping icon set to be used
  • Introduction to Business Processes and BPMN Standards 
  • Process Mapping objectives, methodology and levels 
  • BPMN Core symbols for process mapping 
  • Process mapping rules 
  • Process mapping exceptions 
  • Business process mapping standards 
  • Business process mapping checklists 
  • Business Process mapping do’s and don’ts

Copyright 2020 PRIME BPM

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

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Contact Us: info@primebpm.com

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Contact No:
+61 7 2104 3406

Contact No:
+61 7 2104 3406 

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BENEFITS

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Level:
Duration:

Type:

Beginner
2 Days
Instructor Led

INTERESTED IN THE COURSE?

Request a call back.

WHO SHOULD ATTEND?

BENEFITS

BPM

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Contact Us: info@primebpm.com

QUEENSLAND ADDRESS:

Address: Level 2, 25 Mary St, Brisbane, QLD 4000 

Contact No:
+61 7 3129 9309 

NEW SOUTH WALES ADDRESS

Address: Level 12, 1 Pacific Highway, North Sydney, NSW 2060 

Contact No:
+61 2 8123 0930

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Copyright 2020 PRIME BPM